We are there when you need us.
At ITK, service and support are a top priority. To this end, we offer detailed technical documentation, personal advice and accompany you through projects in a spirit of partnership. In the event of a complaint, we react quickly and unbureaucratically. When installing new systems, we support your team with training courses and our technical support is available to answer your questions and provide advice.
Service phone number: +49 6441 65005-0
Do you need technical support?
Technical support is an important area of our customer care. At ITK, this mainly involves providing advice on our products and answering technical questions. In discussions, ambiguities can often be clarified quickly and easily and a rapid solution can be found. We are happy to advise you!
If you have technical questions, our customer service staff can help you.
Technical enquiry
Do you have a question about our products?
Our technical customer service offers you on-site support, sale of spare parts, product maintenance and customer training.
Contact our customer service and benefit from the expertise of our specialists in research, development, design and manufacturing.
For us, training is part of customer service.
Our training courses are tailored exactly to your needs – because time is short and should be used as efficiently as possible. Our competent and highly qualified team will put together the ideal training content for you. Make an appointment at any time.
You have a problem with one of our products?
We stand for quality and reliability. However, if there is a reason for complaint or you have a problem with one of our products, we will be happy to help you. Contact your technical support contact and we guarantee you the desired repair service within the shortest possible time. Even when it comes to repairs or complaints, we demonstrate customer proximity, professional competence and impeccable service quality.
ITK Dr. Kassen GmbH
Beim Eberacker 3 | D-35633 Lahnau
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