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SERVICE.

We are there when you need us.

We are there when you need us

At ITK, service and support are a top priority. To this end, we offer detailed technical documentation, personal advice and accompany you through projects in a spirit of partnership. In the event of a complaint, we react quickly and unbureaucratically. When installing new systems, we support your team with training courses and our technical support is available to answer your questions and provide advice.

Service phone number: +49 6441 65005-0

Technical Support

Do you need technical support?

Technical support is an important area of our customer care. At ITK, this mainly involves providing advice on our products and answering technical questions. In discussions, ambiguities can often be clarified quickly and easily and a rapid solution can be found. We are happy to advise you!

If you have technical questions, our customer service staff can help you.

Technical enquiry
Do you have a question about our products?
Our technical customer service offers you on-site support, sale of spare parts, product maintenance and customer training.

Contact our customer service and benefit from the expertise of our specialists in research, development, design and manufacturing.

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Training Courses

For us, training is part of customer service.

Our training courses are tailored exactly to your needs – because time is short and should be used as efficiently as possible. Our competent and highly qualified team will put together the ideal training content for you. Make an appointment at any time.

Repairs

You have a problem with one of our products?

We stand for quality and reliability. However, if there is a reason for complaint or you have a problem with one of our products, we will be happy to help you. Contact your technical support contact and we guarantee you the desired repair service within the shortest possible time. Even when it comes to repairs or complaints, we demonstrate customer proximity, professional competence and impeccable service quality.

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CONTACT

ITK Dr. Kassen GmbH

Beim Eberacker 3 | D-35633 Lahnau

  • +49 6441 65005-0
  • info@itknet.de

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Pollux OEM-Variants

Pollux OEM

Main features 

• Available as built-in variants without housing

Cross Stage FCS100

Kreuztische

Technical Data

Parameter

Unit

Typical performance characteristics 

Repeatability

µm

0.1 … 50

Traversing speed

mm/s

0.01 … 5000

Acceleration

mm/s2

100 mm/s2 … 5 g

Position resolution

nm

5 … 1000

Travel path

mm

10 … 500

LMT Microscope Stages

LMT

Technical Data

Parameter

Unit

Typical performance features

Travel speed 

mm/s

0.1 … 500

Acceleration

mm/s2

≤ 1000

Repeat accuracy

µm

different classes

Position resolution

nm

5

Travel range

mm

50 x 50 … 205 x 205

LMP linear magnetisation machines

LMP ITK

Technical Data

Parameters

Typical performance characteristics 

Scale lengths

50 - 5000 mm

Materials

hard magnetic, elastomer-bonded and plastic bonded material

Track widths 

1 - 5 mm

Number of tracks

1 - 3, several coded tracks possible 

Period lengths

500 - 5000 µm

Accuracy

up to the sub-µm range (compensated)

Resolution

in the nanometre range

Writing method

digital or analogue

Software

customised operating and evaluation software 

Quality inspection

scale measurement on the same system

Typical operating conditions

industrial continuous operation (24/7)

Labelling

each scale can be individually marked

Rotary Stage FRS 200

Rundtisch frs200_02

Technical Data

Parameter

Unit

Typical performance characteristics 

Repeatability

arcsec

2 … 36

Axial runout

µm

3 … 10

Radial runout

µm

3 … 20

Mass to be moved

kg

5 … 10

Hollow shaft

mm

40 … 50

Diameter

mm

100, 200

Stepper motors

Schrittmotorengruppe

Main features 

We can offer you stepper motors in a wide range of performance classes and torque curves. It does not matter whether in an industrial environment in clean rooms or in a dirty environment.

  • Torque curve can be individually adapted
  • High torque
  • Stronger magnetic field achieves high dynamics with the same rotor moment of inertia
  • Motor connection adapter on request
  • Dampers at the second shaft end improve the synchronisation characteristics
  • ITK’s unique control technology greatly minimises resonance frequencies
  • Suitable for clean rooms

Alpha Torque servomotors

Alphat_Gleichstrommotoren

Key features 

  • High torques over the entire speed range
  • Speed max. 10 r/s
  • Precise MR measuring system for absolute measuring
  • Multiturn functionality up to max. 16,000 revolutions
  • Protection class IP65

Rotary Stage RS 180

Rundtisch rs 180

Technical Data

Parameter

Unit

Typical performance characteristics 

Repeatability

arcsec

2 … 36

Axial runout

µm

3 … 10

Radial runout

µm

3 … 20

Mass to be moved

kg

5 … 10

Hollow shaft

mm

40 … 50

Diameter

mm

50 … 300

Gantry Positioning System FBS

v

Technical Data

Parameter

Unit

Typical performance characteristics 

Load capacity

kg

0.5 … 5

Travel speed in X & Y

m/s

0.25 ... 1

Acceleration in X & Y

m/s2

0.5 … 10

Repeatability bidirectional

µm

≤ ±1

Positioning accuracy bidirectional

µm

≤ ±20 … ≤ ±80

Resolution

nm

500

RMP Rotary Magnetisation Machines

RMP itk

Technical Data

Parameter

Typical performance characteristics 

Scale diameter

3.5 - 500 mm (standard) 

Scale materials

hard magnetic, elastomer and plastic bonded material

Coding placement 

optional radial or axial description

Number of lines

freely selectable

Number of tracks:

several coded tracks possible; reference marks (polarisation adjustable)

Repeatability:

from 5 arcsec (depending on reference measuring system and material) 

Resolution

up to 0.5 arcsec

Writing method

digital or analogue

Software 

customised operating and evaluation software optional 

Quality inspection:

scale measurement on the same system optional

Typical conditions of use

industrial continuous operation (24/7)

Marking

each scale can be individually labelled.

Linear Stage FLS100

Lineartische

Technical Data

Parameter

Unit

Typical performance characteristics 

Repeat accuracy

µm

0.1 … 50

Traversing speed

mm/s

0.01 … 5000

Acceleration

mm/s2

100 mm/s2 … 5 g

Position resolution

nm

5 … 1000

Travel path

mm

10 … 10.000

Linear Stage ST9 Eco

ST9 Eco

Technical Data

Parameter

Unit

Typical performance characteristics 

Repeatability

µm

0.1 … 50

Traversing speed

mm/s

0.01 … 5000

Acceleration

mm/s2

100 mm/s2 … 5 g

Position resolution

nm

5 … 1000

Travel path

mm

10 … 10000

Cross Stage KS15

kl12

Technical Data

Parameter

Unit

Typical performance characteristics 

Repeatability

µm

0.1 … 50

Traversing speed

mm/s

0.01 … 5000

Acceleration

mm/s2

100 mm/s2 … 5 g

Position resolution

nm

5 … 1000

Travel path

mm

10 … 500

Pollux-Box

Pollux Box

Main features 

  • Control and motors as separate positioning unit
  • High flexibility

Measuring systems

MR_Messtechnik_Komplett

Key features 

  • Magnetically coded scales allow the use of a wide variety of components (scale carriers)
  • Incremental or absolute measuring systems for determining the position are possible
  • Position resolution of 5 nm achievable
  • OptoMag evaluation electronics provide an industry-standard output signal of 1 Vpp/ 20 µm period length. Other period lengths on request
  • Adaptation to any control system possible
  • Specially designed for use in dirty environments
  • Scale encoding is carried out very precisely with a laser interferometer
  • Customer-specific scales can be realised
  • Evaluation electronics and sensor available separately (in case of space problems) or integrated
  • Vacuum compatible

Hydra-Controllers

Hydra Start

Technical Data

Parameter

Unit

Typical performance characteristics

DC link voltage

Vac

0 … 48

Max. Phase current

A

2,5 … 50

Supported motor types 

mm/s2

Linear-, Stepper-, Voice Coil- Servo-, DC-Motoren

Position resolution

nm

5 … 1000

Real-time trigger


✓

Interface compatibility


✓

Manual control units


✓

Safety functions 

✓

Hydra XP – the most powerful

Hydra Xp

Main features

  • 4 axes in 1 housing
  • Power supply: 48 volts
  • Power: 1600 watts
  • Phase current: max. 50 A

Hydra RM – fits in any control cabinet

Hydra RM

Main features

  • 4 axes in 1 housing
  • Power supply: 24 V / 48 V
  • Power: 1000 watts
  • Phase current: max. 15 A

Hydra TT – Table version

Hydra Start

Main features

  • 2-axis
  • Power supply: 24 V / 48V
  • Power: 300 watts
  • Current in 2-phase operation: max. 10 A
  • Current in 3-phase operation: max. 5 A
  • Interfaces: CAN, RS232, Ethernet

Hydra CM – with compact design

Hydra CM

Main features 

  • 2-axis
  • Power supply: 24 V / 48 V
  • Power: max. 500 W
  • Phase current: 10 A (24 V) / 5 A (48 V)
  • External 24 V / 48 V power supply unit
  • Suitable for mounting in control cabinet
  • Compact design enables mounting directly on positioning mechanisms

Hydra DT – with Joystick

Hydra DT

Main features 

  • 2-axis
  • Power supply: 24 V / 48 V
  • Power: 150 watts
  • Phase current: max. 10 A (24V) / 5 A (48V)
  • 6 freely programmable function keys

Andromeda-Controllers

Andromeda

Technical Data

Parameter

Unit

Typical performance characteristics

DC link voltage

Vac

0 … 48

Max. Phase current

A

2,5 … 50

Supported motor types 

mm/s2

Linear-, Stepper-, Voice Coil- Servo-, DC-Motoren

Position resolution

nm

5 … 1000

Real-time trigger


✓

Interface compatibility


✓

Manual control units


✓

Safety functions 

✓

Andromeda CM

Andromeda CM

Main features 

  • Up to 6 axes
  • Power supply: 24 V to 48 V
  • Power: 200 W
  • Phase current: 3 A

Andromeda TT – Table version

Andromeda tt

Main features 

  • 3 axis
  • DC link voltage: 24 V / 48V
  • Power: 200 W
  • Phase current: 5 A 
  • Interfaces: CAN, RS232, Ethernet, USB

Andromeda Base Controller

Andromeda base

Main features 

  • 2-axis
  • Power supply: 24 V / 48V
  • Power: 300 watts
  • Current in 2-phase operation: max. 10 A
  • Current in 3-phase operation: max. 5 A
  • Interfaces: CAN, RS232, Ethernet

Pollux-Controllers

Pollux

Technical Data

Parameter

Unit

Typical performance characteristics

DC link voltage

Vac

0 … 48

Max. Phase current

A

2,5 … 50

Supported motor types 

mm/s2

Linear-, Stepper-, Voice Coil- Servo-, DC-Motoren

Position resolution

nm

5 … 1000

Real-time trigger


✓

Interface compatibility


✓

Manual control units


✓

Safety functions 

✓

Gantry Positioning System PT15

Gantrysystem

Technical Data

Parameter

Unit

Typical performance characteristics 

Travel speed in X

m/s

0.5 … 2.5

Travel speed in Y

m/s

0.5 … 0.8

Acceleration in X

m/s2

5 … 50

Acceleration in Y

m/s2

0.5 … 5

Repeatability bidirectional

µm

≤ ±0.5 … ≤ ±2.5

Positioning accuracy bidirectional

µm

≤ ±10 … ≤ ±50

Resolution 

nm

50 … 500